The second-hand marketplace Members Voice Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
